services we offer
our Team
We understand that trust is a significant factor when it comes to inviting a stranger into your home or business. That's why all our employees are carefully screened to meet our standards of quality and safety. We complete extensive background and criminal record checks every six months to ensure our team is trustworthy. Our team is covered by WCB and liability insurance, and we're continuously investing in their development and training. We care about our team, and our team cares about you, making sure each job is done right.
Professionalism
Excellence
Timeliness
Fast, efficient, and honest, Shine Clean Ltd has become a reputable and well-known Cleaning Service. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of each project.
Cleaning is a science of its own
So through ongoing training, we go to great lengths to ensure that all members of our team are competent Contract Cleaning Specialists. To have Professional know-how in terms of cost-effective implementation; How many cleaners are required to perform the function, what specification, which methods, how much equipment, materials and so on! Which labor-saving systems can be used and have the most cost-effective combination of ingredients chosen.
Once again specialist expertise is required
Proper planning of required tasks, developing worksite procedures and detailed Job Schedules is the starting point for operations. This ensures that all contractual and service objectives are built-in and planned for Staff are introduced to these as part of the site-specific training and are then accessed against these for Qualification and ongoing performance monitoring. We find that detailed and specific instructions leave little room for confusion and ensure that detailed work and periodic work take place (quality). This is a vital step in the achievement of our service objectives. Ongoing audits and inspections by Supervisors and Management with feedback to staff, corrective action or recognition, reinforce desired behavior and install a consistently high standard. For example, all areas are inspected, graded (good, fair, poor) and instant feedback is given to staff and is followed upon. We believe that employee satisfaction is vital for the achievement of our service excellence and customer satisfaction!